For US medical aesthetics practices

AI receptionist for med spas.Calls, bookings, and changes, 24/7.

Sample Street Aesthetics · every unit made up

Your software already books, reminds and charges. This page is the five jobs it leaves with you, each one shown working on a made-up practice.

Book the fifteen minutesText Margot first
  • Units bought
  • Units charted
  • Units charged
  • Where they disagree
  • One shelf a brand. Units of one toxin don’t convert into another’s.

Brand A 100U

Brand B 100U

Brand A 100U · June 2026 · lot A-5 · Location 2

Bought
300
Charted
300
Charged
240

60 units purchased exceed units billed, in the figures on the shelf.

The sentence is fixed. It never says why, and it never nets one direction against the other. Work the shelf

  1. 01The 9:40 textA patient asks if it's normal. The AI never answers that.
  2. 02Bought, charted, chargedYour toxin, one shelf a brand, two gaps never netted.
  3. 03The prescriber's first minutesTomorrow's patients, pulled together overnight. The decision left blank.
  4. 04Who may do this, hereYour state's own text, or “not verified here”.
  5. 05The post a board would strikeEvery marked phrase with its rule in the margin.

Pain 01 of 05

The 9:40 text

A patient texts at 9:40 at night, two days after treatment: is this normal? Whoever answers is guessing, or waking me up.
How an owner puts it. Our paraphrase, not a quote from anyone.

On the record

  • FDA tells providers to “educate facility staff and employees on how to quickly assist patients calling with signs and symptoms of filler complications”.

    FDA, Dermal FillersRegulatorread 20 Sep 2026

  • The toxin's boxed warning: symptoms of spread “have been reported hours to weeks after injection.”

    Botox Cosmetic prescribing informationFDA labelread 20 Sep 2026

  • Twenty med spa malpractice cases reached a jury from 2006 to 2024. Plaintiffs won 13, and “the average jury award was $2,489,128.69.” The authors call the sample small.

    Rabin et al., Ann Plast Surg 2026Peer-reviewedread 20 Sep 2026

Your software already
Texting, reminders and forms are in your system, and several vendors sell an AI that answers the phone. None of that is this section.
The AI
Sends your own aftercare card word for word, moves the two-week check, queues a question for the morning. Any physical word leaves the model's hands: a fixed reply, a page up your own ladder, a stopped thread, a locked record.
A person still
Everything clinical. Your medical director approves the fixed reply and sets the ladder. The provider on call answers the page.

She can move your follow-up. She will never tell you it's normal.

Play a patient two nights after treatment, then say something feels wrong and watch who gets paged. Or switch to the owner's questions and ask what she would do at your practice.

Margot, the AI aftercare coordinator at Sample Street Aesthetics

Margot

AI aftercare coordinator

9:45 PM

Sample Street Aesthetics is made up. If something is really wrong after a treatment, call the practice that treated you, or 911.

Sample Street Aesthetics, after hours. This is Margot, the AI aftercare coordinator. How can I help after your treatment?

Treated in the last 14 daysSample Street Aesthetics · seeded

You’re playing Lena, day 2 after a neurotoxin treatment. Your PIN is 5579. Nothing real is ever asked for.

LenaRN · P5

Neurotoxin · frown lines

Day 2 of 14

Follow-up October 12, 3:00 PM

Your card · sealed until the PIN matches

TessNP · P1

Neurotoxin · forehead

Day 3 of 14

Follow-up October 12, 10:00 AM

ImaniRN · P3

Laser · hair removal

Day 7 of 14

Follow-up October 6, 3:00 PM

PriyaPA · P4

Neurotoxin · frown lines

Day 13 of 14

Follow-up September 30, 10:00 AM

Event record · locks when written

Nothing written yet. Every page, card, move and note lands here and does not change.

On-call ladder

  1. 1

    Treating injector

    RN · P5

  2. 2

    On-call prescriber

    NP · P1 · reached for an RN's patient

  3. 3

    Medical director

    MD

Nobody paged tonight. Play the patient, say anything physical, and this column lights from the top.

The order and the 10-minute timeouts are the sample practice’s own protocol, set by its medical director. No source gives a standard. An RN cannot assess, so an RN’s patient always reaches a prescriber.

Pain 02 of 05

Bought, charted, charged

Three injectors draw from the same vials. If anyone asked how many units we bought this year against how many we charted, I'd need a week and a spreadsheet.
How an owner puts it. Our paraphrase, not a quote from anyone.

On the record

  • FDA ran that comparison at a Texas med spa: “your firm dispensed significantly more Botox units than documented purchases from AbbVie… thereby indicating a major discrepancy.” FDA redacted every quantity.

    FDA warning letter 723267, 1 Apr 2026Regulatorread 20 Sep 2026

  • A dispenser keeps transaction information, history and statements “for not less than 6 years”, and answers an official request “not later than 2 business days after receiving the request”.

    21 U.S.C. §360eee-1(d)(1)(A)(iii), (d)(1)(D)Federal statuteread 20 Sep 2026

Your software already
Several systems take units at checkout, so charted and charged are one entry and that gap can't open. At least one also sets purchases against administration. If yours does both, keep it: the shelf asks first and says so.
The AI
Reads supplier invoices and packing slips, which carry no patient data, and sets them against your own exports one brand and one month at a time. Drafts the supplier request. Finds every chart entry for a lot.
A person still
Decides what a gap means and sends every request. The shelf never says why a gap exists and never calls a practice compliant.

What you bought, what you charted, what you charged.

Twelve months of a made-up practice's toxin, one shelf per brand. The two gaps run in opposite directions, and the shelf never nets one against the other.

Sample Street Aesthetics · 2 locations · September 2025 to August 2026Charted exceed documented purchasesPurchased exceed charted, billed or recorded

Brand A 100U· its own shelf: units don’t convert between brands

Brand B 100U· its own shelf: units don’t convert between brands

Brand B 100U, March 2026 · lot B-3 · Location 2

Documented as purchased 300 (a slip for 100 more was never forwarded) · charted 350 · billed 350

50 units charted exceed units documented as purchased, in the figures on the shelf.

How do you charge for toxin?

Does checkout take units straight from the chart?

  1. 50 units charted exceed units documented as purchased, in the figures on the shelf.

    A packing slip for one more carton came with the delivery and was never forwarded.

  2. 10 treatments a month charted at 26 units and billed at 20.

    60 units purchased exceed units billed, in the figures on the shelf. Each month, on its own.

  3. A purchase line with no transaction statement

    Supplier 2 (sample), invoice SAMPLE-INV-0412, line 2: Brand A 100U × 2, December 2025.

Pain 03 of 05

The prescriber's first minutes

My NP is the most expensive hour in the building, and she starts every visit hunting: when was the exam, what did we use last time, which lot, is the consent signed.
How an owner puts it. Our paraphrase, not a quote from anyone.

On the record

  • Texas: before a delegated cosmetic act, a physician, PA or APRN must “establish a practitioner-patient relationship” and “complete and maintain an adequate medical record”.

    22 Tex. Admin. Code §169.26(c)State ruleread 20 Sep 2026

  • Oklahoma's Board of Nursing: “Standing orders are not an appropriate substitute for the individualized order/prescription and history and physical.” A board guideline, not a statute.

    OBN guideline #P-25, rev. 19 May 2026Regulatorread 17 Sep 2026

Your software already
Your chart holds the history, and some systems flag an exam that has lapsed. If one screen already shows all of this, keep it. The cards are for a practice whose exam log, chart, consents and stock live in different places.
The AI
Overnight, reads tomorrow's schedule against four of your own exports and lays out one card a patient. Every line says which file and row it came from. What is absent is printed as absent.
A person still
Examines, decides and orders. The decision field is blank and stays blank: no flag, no dose, no “candidate”.

Everything the prescriber needs, already on the door.

Tomorrow's five patients at a made-up practice. Pick a card, read where each line came from, then ask it to judge a patient and watch it refuse.

Wednesday, September 30 · 5 booked

Sample Street Aesthetics is made up, and so is everyone on its schedule.

10:30 AM · Salma

Room 2 · treating: NP · P1

Booked for HA filler, cheeks. Put together overnight from four exports. Nobody typed it.

Last good faith exam
21 Jun 2026 · 3 months ago · NP · P4 · by videoRead from exam-log.csv · row 187
Last treatment charted
9 Jun 2026 · Brand B 100U · 40 units · lot B-4Read from chart-export.csv · row 1020
Consent on file
Neurotoxin consent · signed 9 Jun 2026Read from consents/ · neurotoxin-consent-SAMPLE-0309.pdf
Filler consent
None found. The only consent on file is for neurotoxin.Read from consents/ · 1 file for this patient
On the shelf today
Filler C 1 mL (sample) · lot C-3 · expires 28 Jul 2027Read from stock-sheet.csv · row 29

What the state’s own text asks before the needle

“Prior to performance of the delegated act, a physician, or a physician assistant or advanced practice registered nurse acting under the delegation of a physician, must: (1) establish a practitioner-patient relationship; (2) complete and maintain an adequate medical record…; (3) disclose the identity and title of the individual who will perform the delegated act”.

22 TAC §169.26(c) · The rule itself · read 20 September 2026

Prescriber’s decision

Left blank on purpose. Only a licensed person fills this in, after seeing the patient.

Ask the cards

Two of these it answers from the five cards. Three ask it to judge a patient, and it won’t.

What the hunting costs you

Nobody has measured this, so both numbers are yours. They stay in this tab.

139 prescriber hours a year, or about $9,150 in wages alone at $66.01 an hour.

4 min × 40 visits × 52 weeks. BLS, Occupational Employment and Wage Statistics, May 2025, nurse practitioners, mean hourly wage, read 20 Sep 2026. Wages only: not benefits, and not what that hour bills at. The card is no promise of getting those hours back.

The 12-month exam interval is this sample practice’s own protocol, set by its medical director. No source gives a standard, and states differ.

Pain 04 of 05

Who may do this, here

What can my RN do when the NP isn't in the building? Everyone tells me something different, and they all sound sure.
How an owner puts it. Our paraphrase, not a quote from anyone.

On the record

  • New York: “223 businesses have been inspected throughout New York State. Of the businesses inspected, 87 were cited for possible violations concerning, among other issues, the unlawful practice of medicine.”

    N.Y. Department of State, 8 Jan 2026Regulatorread 20 Sep 2026

  • Georgia's medical board: a matching or staffing company “does not cure the prohibition if the practical result is that the APRN pays for the delegating physician.” Written in its IV hydration statement, about any APRN. The Board's reading, not the statute.

    Georgia Composite Medical Board, IV hydration position statement, 7 May 2026Regulatorread 17 Sep 2026

Your software already
Compliance bundles and medical director services are sold to practices like yours. We sell neither. We never match a director, and nothing here calls a practice compliant.
The AI
Answers only from a text somebody opened: the words, the link, the date it was read. Every other state and task gets “not verified here”. Margot and the door cards read this same table.
A person still
Your healthcare attorney and your board decide. This is a reading of one text, not legal advice.

Who is allowed to do this, in your state?

Pick a task and a name tag. Every answer carries the state's own text and the date it was read, and a state nobody has checked says so.

State

Task

Not allowed under the text shown

It holds no licence. This is why Margot, in section 01, never assesses anything and pages a person instead.

Anyone without a licence who “diagnoses, treats, operates for, or prescribes for any ailment, blemish, deformity, disease, disfigurement” commits a public offence.

Cal. Bus. & Prof. Code §2052The law itselfText read 17 September 2026 by Deeplathe

A reading of one text, not legal advice, and not a verdict on any practice.

Pain 05 of 05

The post a board would strike

My front desk writes the posts. Nobody holds them up against the board's advertising rules before they go live.
How an owner puts it. Our paraphrase, not a quote from anyone.

On the record

  • California: “Any price advertisement shall be exact, without the use of phrases, including, but not limited to, ‘as low as,’ ‘and up,’ ‘lowest prices,’ or words or phrases of similar import.”

    Cal. Bus. & Prof. Code §651(c)State statuteread 20 Sep 2026

  • The FTC alleged a weight-loss telehealth seller was “using fake testimonials, and unfairly distorting consumer reviews”. Its final order requires a $150,000 payment. It was not a med spa.

    FTC, 3 Dec 2025Regulatorread 20 Sep 2026

Your software already
Marketing tools will write the post for you, and at least one seller offers an AI review of it. The pen here is free, runs in your browser, and is the same guard any words our AI writes pass through.
The AI
Marks each phrase a state board, FDA or the FTC has a rule about, and puts the rule and its link in the margin. It works on what you type, in this tab.
A person still
Decides what runs. An unmarked post has only failed to match these rules. It is never “cleared”.

Write the post. Watch what it can't say.

Type a promotion or pick one. Every phrase a state board, FDA or the FTC has a rule about gets marked, with the rule in the margin.

Sample posts · prices made up
samplestreetaestheticsCalifornia practice
before
after
5,6

Summer glow is here ✨ Lips as low as1 $499 with guaranteed2 results that last 6 months3. Leave a 5-star review and get 10% off4 your next visit!

The objection

Sample answers, every figure made up

Same AI. One of them can see your shelf.

You can sign up for the same model tonight. Ask it one of these and it gives sensible advice. Only the one reading your own records can name the brand, the month and the lot.

The model, nothing attached

Compare units on your invoices with units in your charts, brand by brand and month by month, and keep the two directions apart. A month over in one direction doesn't cancel a month under in the other.

Which months those are, I can't say. I can't see your invoices or your charts.

What it could read

  • invoices
  • chart entries
  • checkout records
  • lot numbers
  • memory of this practice

The same model, reading your shelf

  1. Reading twelve months of invoice lines
  2. Adding up units charted, per brand and month
  3. Comparing each month on its own

Once. Brand B, March 2026: 50 units charted exceed units documented as purchased, in the figures on the shelf.

A packing slip for one more carton came with that delivery and was never forwarded. With it on file, the same month shows 50 units purchased exceed units charted instead, which is its own question.

What it could read

  • Every invoice line
  • Units charted per month
  • The packing slips on file
  • Brand kept apart from brand

Both answers are written ahead of time from the made-up shelf in section 02, so they match it to the unit. Nothing about the right-hand side is a better model. It is the same kind of model, given this practice’s invoices, chart exports and lot numbers to read, and stopped where a person has to decide.

What actually happens

The first call runs the shelf on your own counts.

Your software already books, reminds and charges, and you have heard every pitch for the rest. Here is the whole of this one, including the part where your figures say there is nothing here.

  1. The call

    Fifteen minutes. Twelve months of toxin invoices and a units export from your charting system, entered into the shelf while we talk.

    You type the counts. We watch.

  2. What that answers

    Whether either gap is in your figures at all, per brand and per month. If neither is, we say so and there is nothing to sell you.

    Costs you the fifteen minutes.

  3. If a gap is there

    The second question, and it decides whether there is a product at all: does the gap come back next month, or did one setting close it? A gap that one free setting closes is a one-time audit, and we do not sell those.

    Two month-ends answer it.

  4. Only if it keeps coming back

    A working shelf on your own exports: every brand, location and month, with the lot lookup and the supplier requests drafted. One monthly fee covers building it and keeping it running. No setup fee, stop at the end of any month, thirty days back from go-live prorated.

    A person sends every request. Always.

Three things it does not do

  • It doesn't assess, triage or advise a patient. A licensed person does, and Margot's whole job is to get out of the way fast.
  • It doesn't connect to your charting or booking system. It works from exports your practice already runs.
  • It isn't oversight, a medical director or a compliance programme, and it never calls a practice compliant.

The honest part

If your units match your invoices and your charts match your bills, keep your money. The call exists to find that out.

Bring the counts. Nothing with a patient’s name on it.

Take the fifteen minutes

What it would cost you.

Move the sliders to your practice. Every figure comes off the published price list, and where the honest answer is custom it says so instead of guessing.

Fits Standard, $749 a month.

StandardYour answers

Website + an AI agent built for your practice

Starts at

$749/mo

  • minutes on the phone450
  • emails3,400
  • text messages1,200
  • documents read2,000

No setup fee. Or $6,741 for the year, 3 months free.

Pro

Full site with SEO + an AI agent built for your practice

Starts at

$1,499/mo

  • minutes on the phone1,300
  • emails8,500
  • text messages2,500
  • documents read5,400

No setup fee. Or $13,491 for the year, 3 months free.

Enterprise

Custom site and custom agent, scoped and run as one

Starts at

Custom

  • no ceilingscoped to you

The number does not exist until the scope does.

  • You see a working demo before you pay anything.
  • One monthly fee covers the demo, building your version, and keeping it running. No setup fee.
  • Stop at the end of any month.
  • 30 days money back from go-live, prorated for the days it ran.

Estimated from the published price list, not a quote. What gets built is different for every practice, and that is what the fifteen minutes is for.

Finish pass

Ring the number. That's the product answering.

+1 (646) 212-0980

00 · Any time

Our own AI receptionist answers that number, running on our business instead of yours. Margot, in the corner of this page, shows what an AI must refuse at a practice like yours. Text her there and tell her something feels wrong.

Free · 24/7 · Hang up any time

01 · A set time

Rather book than ring? Take an open slot and Michael runs the call himself.

Book a 15-minute call →

Prefer email? michael@deeplathe.com — it reaches Michael, not a helpdesk.

Then we build it, show you the finished thing on a call, and you decide. $0 setup · nothing paid until you've seen the work · 30-day money-back from go-live.

AI receptionist for med spas

It answers calls, books appointments, and handles reschedules, 24/7. Aftercare texts, toxin units, and ad claims stay on the page beside that.