For physiotherapy and manual therapy clinics
We build and run your website, keep your Google listing current, and answer the phone while your hands are on a patient. Calls get picked up and appointments go into your diary.
Judge it in one call
Ring it and describe a back you have just done in lifting something, the way one of your patients would. It picks up, and you hear for yourself what it does with what you said.
You are twenty minutes into a treatment. The phone rings out. That person rings the clinic on the next street instead.
Ring the number and say this.
Say this
“Hi, I threw my back out lifting a crate on Saturday. Can anyone see me this week?”
The line is ours and the agent on it is set up for Deeplathe, not for your business. It does not know your prices, your diary or your opening hours, and it will say so rather than invent them.
So that is not what you are testing. You are testing the thirty seconds after you finish the sentence: whether it heard the actual problem, whether it asks the next thing a person would ask, and whether it lets you interrupt. That is the part we would build for you, with your prices, your diary and your rules written into the script. What your patients ring about changes; the shape of the call does not.
New patient calls at seven thirty in the evening with a bad lower back
Hi, I threw my back out lifting a crate on Saturday. Can anyone see me this week?
Sorry to hear it. Can I take your name, and is this the best number to reach you at?
Tom Ridley, and yes, this one's fine. It's the lower back on the right, worse when I stand up.
Thanks, I'll pass that to the therapist. I can't advise on it myself, they'll evaluate you when you come in. First appointments run forty minutes. There's Wednesday at 8:20, or Thursday at five.
Wednesday, please.
Booked, Tom. Wednesday at 8:20. I'll text you the confirmation and the clinic address.
Three things, run by us, on one monthly fee.
A page for each thing you treat: backs, knees, shoulders, sports injuries, feet. Your practitioners, your fees, your hours, where to park. We build it, host it, keep it live, and make the small changes when you email us.
Our receptionist picks up while your hands are busy, evenings and weekends too. It takes the name, the number, what the appointment is for and whether they are new, offers a free time from your diary and books it. You get a text with the details.
We connect to your Google Business Profile and fill it in: treatments, hours, clinic photos, directions, holiday closures. After an appointment the patient gets a review request, and we draft the replies for you to approve.
One monthly fee. Nothing up front, and nothing billed on the side.
From $349/mo
From $499/mo
From $749/mo
A treatment added, or a practitioner joining, is a change inside the fee.
Paid a year at a time, both together works out at $562 a month, charged once as $6,741.
There is a larger tier of each, and work that fits neither is quoted rather than guessed at. Every plan and what is inside it.
We have not built a sample site for this trade yet. The ten that do exist are ours, built to show the range rather than to cover a list, and every one of them is live and clickable. Open any of them.
Yes. It works from your clinic diary, so it only offers times that are actually free, and the appointment is written in while the caller is still on the phone. If your system cannot be connected, it takes the details and sends them to reception to enter, and tells the caller a confirmation is coming.
No. It is set up to take details and book, nothing else. If a caller describes symptoms it notes them down for the practitioner and says the assessment is for the physio. If anything sounds like an emergency it tells the caller to seek urgent care and flags the call to you.
A cancellation taken on the phone is released in your diary straight away, and you hear about it then rather than at the end of the day. The caller is asked whether they want another time booked there and then, so a course of treatment does not just stop halfway.
It takes only what a booking needs: name, number, what the appointment is for, and whether they have been in before. Those notes go to you and nowhere else. It does not read other patients' details out and it does not discuss one caller with another.
Nothing here is worth as much as thirty seconds on the phone.
Ring it, describe a back you have just done in lifting something, and judge us on what you hear rather than on anything written above.
Get started
No call. No meeting. Just tell us what you want and we'll build it.
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