AI receptionist for law firms
Law firm answering service
A law firm answering service, and an AI receptionist for law firms. It is a 24/7 answering service for lawyers: it answers, follows the screening rules you wrote, and books or moves the consultation while the caller is on the line. It gives no legal advice.
What it does on a call to the firm
A new caller, an existing client, and someone who wants a free opinion are different calls. The agent uses the questions you set, books a consultation that fits the matters you take, and leaves an out-of-scope call as a note for the firm.
It does not say whether someone has a case, and it does not write to the client. A person at the firm does that. The booking goes into the calendar the firm already uses.
A 24/7 answering service for lawyers
The receptionist answers first during office hours. Callers who hang up on an AI still reach a person then. The agent covers after hours, overflow when the desk is on another line, and calls that ring out, including nights and weekends.
If the firm wants the agent to say it is an AI, it says so. Spam and repeat callers are a reason firms leave per-minute answering services. Deeplathe's plan is a flat monthly fee, published on the pricing page.
Consult booking, reschedules, and cancellations
It books the consultation, reschedules one, and cancels one, on the call. The morning does not open on a stack of messages that still have to become appointments. Anything about the matter itself stays with a lawyer.
Questions
Is this a 24/7 answering service for lawyers?
Yes. It is a law firm answering service that answers at any hour, and an AI receptionist for law firms. It screens against your written rules and books the consult on the call.
Will it give legal advice or tell a caller they have a case?
No. It does not give legal advice, and it does not tell a caller what their situation means. A lawyer does that.
What about callers who refuse to talk to an AI?
Some hang up. The firm's receptionist answers first during the day. The agent covers after hours, overflow, and calls that ring out, and it identifies itself as AI if the firm wants that.
Can it reschedule a consultation?
Yes. It can book, reschedule, and cancel a consultation while the caller is on the line, in the calendar the firm already uses.