For physiotherapy and manual therapy clinics
We build and run your website, keep your Google listing current, and answer the phone while your hands are on a patient. Calls get picked up and appointments go into your diary.
A page for each thing you treat: backs, knees, shoulders, sports injuries, feet. Your practitioners, your fees, your hours, where to park. We build it, host it, keep it live, and make the small changes when you email us.
Our receptionist picks up while your hands are busy, evenings and weekends too. It takes the name, the number, what the appointment is for and whether they are new, offers a free time from your diary and books it. You get a text with the details.
We connect to your Google Business Profile and fill it in: treatments, hours, clinic photos, directions, holiday closures. After an appointment the patient gets a review request, and we draft the replies for you to approve.
New patient calls at seven thirty in the evening with a bad lower back
Hi, I threw my back out lifting a crate on Saturday. Can anyone see me this week?
Sorry to hear it. Can I take your name, and is this the best number to reach you at?
Tom Ridley, and yes, this one's fine. It's the lower back on the right, worse when I stand up.
Thanks, I'll pass that to the therapist. I can't advise on it myself, they'll evaluate you when you come in. First appointments run forty minutes. There's Wednesday at 8:20, or Thursday at five.
Wednesday, please.
Booked, Tom. Wednesday at 8:20. I'll text you the confirmation and the clinic address.
One monthly fee covers all of it. Nothing here is billed separately and there is nothing for you to run.
Websites from $79/mo. An AI receptionist from $199/mo. Both together from $349/mo. See the plans.
Yes. It works from your clinic diary, so it only offers times that are actually free, and the appointment is written in while the caller is still on the phone. If your system cannot be connected, it takes the details and sends them to reception to enter, and tells the caller a confirmation is coming.
No. It is set up to take details and book, nothing else. If a caller describes symptoms it notes them down for the practitioner and says the assessment is for the physio. If anything sounds like an emergency it tells the caller to seek urgent care and flags the call to you.
A cancellation taken on the phone is released in your diary straight away, and you hear about it then rather than at the end of the day. The caller is asked whether they want another time booked there and then, so a course of treatment does not just stop halfway.
It takes only what a booking needs: name, number, what the appointment is for, and whether they have been in before. Those notes go to you and nowhere else. It does not read other patients' details out and it does not discuss one caller with another.
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No call. No meeting. Just tell us what you want and we'll build it.
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